• To place a mail order please fill out an order form and mail it to the following Address:

• To place a telephone order please contact us directly at (714) 538 - 0620
• To place a fax order please fax your order form to us at (714) 538 - 9486

RETURNS, INCORRECTLY ORDERED ITEMS OR DAMAGED PRODUCTS

Returns:

UNOPENED and UNUSED items in original condition and packaging may be returned for an exchange or refund of the merchandise price (excluding a 15% restocking fee) within 15 days of purchase. No returns after 15 days.

• ALL MERCHANDISE MUST BE SHIPPED BACK PREPAID TO:
  
  Dynamo411.com,
  1523 W. Struck Ave.
  Orange, CA 92867
  
  
• For returns please include a copy of your original order number confirmation & your packing slip with your return so we can identify your order and quickly process your credit.
  
  
• On the back of the order number confirmation please note reason for your return.
  
  
• Lost receipt Include a note with the following information so we can properly credit your account.
  • Your Name, or Company Name used on order
  • Ship to address, and billing address if different
  • Phone number & area code,
  • E-mail address used on order
    

• We will credit your original payment method, less any shipping charges that may apply, within 2-4 weeks.
  
  
• Dynamo411.com reserves the right to refuse any refund.

Incorrectly ordered items: Please call customer service within 5 days from the date of receipt of product at (714) 538 - 0620 and let us help you get the correct item needed.

Damaged Products:* Please call customer service upon receipt of any damaged product at (714) 538 - 0620 and let us help you get the product replaced.


SHIPPING POLICIES

Dynamo411.com provides local deliveries (via DVR Truck) for flat rate of $4.99. Please note that we will make every effort to get your order out as soon as possible, however in the event of some products not being in stock some orders may take longer to be delivered. You can expect your order to arrive in 6 business days or less from the day your order is placed.

We have been in business since 1988 and know customers don't like excessive shipping and handling charges. Thats why we make very attempt to get your order out as fast as we can, as accurately as we can, as as cheap as we can. We're thrilled to have you in the "Dynamo411 family," and this is our way of saying "Thank You".

P.O. Box Shipment

Regrettably, we cannot ship to PO Boxes at this time.

QUESTIONS FOR DYNAMO411.COM

If you have a question about our web site please let us know. It's important to us that we are able to help you with any concern - and to do it quickly. Many choices we make are based upon inquiries from our customers. Please let us know at:

E-mail: info@Dynamo411.com


SUGGESTIONS FOR DYNAMO411.COM

We value your suggestions because we want to serve you in the best way. Please let us know at info@Dynamo411.com how we can improve or change our online store and services to better serve you.


LEGAL TERMS, CONDITIONS, AND USE OF SITE

Please read the following terms and conditions carefully before using Dynamo411.com Your rights as a customer are very important to us. Below, You'll find specific information regarding your privacy rights, our submission policies - among many other policies detailing our relationship with you, our trusted and valued member of the Dynamo411.com family.

Changes to Our Web Site

Dynamo411.com reserves the right to change, delete, add to, or terminate the Terms and Conditions at any time. Terms and Conditions are effective immediately upon their posting to the site.

Interpretation of Terms and Conditions

The Terms and Conditions shall be in accordance with the laws of the State of California without giving effect to its principles of conflict of law. If any provision of these Terms and Conditions is held by a competent court to be contrary to law, then that provision shall be deemed severable. It shall not affect the validity and enforceability of any remaining provisions.

Web Site Data Errors

From time to time text description(s) may contain data text errors for which there may be a unit of measure, color, or size change. We here at Dynamo411.com do our best to keep current and correct data posted. Unfortunately, we cannot be held responsible should there be a data error. Products ordered when there is a data error will either be refunded or exchanged.

DISCLAIMERS

Web Site Content

Dynamo411.com may change the materials, product information, and the prices published on the web site at any time without notice and without obligation to update the materials contained on these web pages.

Web Site Operation

Dynamo411.com controls and operates its web site from its headquarters in Orange, California, and makes no representation that these materials are appropriate or available for use in other locations.

Disclaimer of Warranties

In no event will Dynamo411.com or any other party involved in creating, producing, or delivering or developing the web site be liable for any loss of profits, business, use, or data. They won't be held liable for any loss of profits, business, use, or any direct, indirect, economic, actual, compensatory, punitive, special, incidental, consequential or other damage of any kind - whether based on contract, negligence or other tort.

Third Party Links

Dynamo411.com provides links to other web sites that may be of interest to users of our site solely for the convenience of users. The sponsors of these linked sites are responsible for the accuracy and editorial content of their sites. Dynamo411.com does not endorse or otherwise assume responsibility for such sites. Unless indicated, linked sites are not part of the web site or otherwise affiliated with Dynamo411.com.


sales@Dynamo411.com